Having your TV service set up can be a real hassle at times. You have to go through calling the company, talking to their officials on the phone, who are wasting your time. They arrange for your services in 30-40 minutes but we all know they could do it in half the time, they just like passing the time. Anyway, enough with the rant. Basically what we are getting at is what a hassle it can be to get new services and then not have them work after paying hefty monthly bills and the initial installation charges, which are especially high if you have to get a dish installed rather than cable.
AntennaGenie is a company which deals with repairing all sorts of faulty cable wires, TV systems and even installing the services in your home if you choose to go with that. If it’s related to your TV, you name it and they’ll probably be able to do it. Whether it’s installing a home theatre system, mounting your TV or a bigger job like satellite related issues. AntennaGenie will have the work done to the best of their ability and leave you satisfied with the job which they have done. They aim to provide the best customer satisfaction and in turn generate a level of customer loyalty which will create a mutually beneficial long-term relationship for both parties.
One of the biggest issues which people come across is the lack of access for cable companies to get to them. This usually happens when they are in the countryside or outback where the cable companies don’t provide service. When a cable company cannot provide service the alternative is getting an antenna system which runs through a TV antenna which needs to be installed by the company at your location. Therefore, you can let go of the idea of cable and satellite and look at perhaps going in for the antenna systems which provides HD quality reception as it comes with a 20 years warranty, in order to give the customer some sense of security when having the services installed. For a more technical education about what an antenna is, click here
Another major concern people have when gaining new services is how reliable they are, it is understood that since we live in an age of modern technology things can go wrong here and there at times. Therefore, some sort of downtime can be expected now and then, not regularly.
Now when customers call and complain about the issues which they are having, the customer service department (in general) are usually extremely un-helpful and are just there to waste some time.
Don’t worry you can rest assured that the TV antenna customer service will be able to help you out however you need. Just call them up and they’ll register your issues and tend to them as soon as possible. Providing you with efficient and swift solutions to whatever trouble you are facing.
Customers also generally wonder whether there are any discounts available or any sort of reduction in prices for the services which they are looking to install. There aren’t any discounts as such offered by AntennaGenie unless the customer is a pensioner or on some sort of old age benefits. This is probably the only condition in which the TV antenna company offers discounts. It is understood that the elderly are on senior citizen benefits or pension and cannot really afford to pay them, therefore, they have made a concession only for them in terms of a reduction in the price of installation.
Other than that we suggest that you go through their website thoroughly and in great detail to gauge whether they will suit your needs and whether you want to go with them. Browse through all the tabs to see exactly what they are offering and gain a more holistic understanding of the company as a whole. Once you’re done you can request a quote and consider calling them out to install the services at your property. We also suggest that you check out the testimonials tab in order to get an idea of what others have to say about the company and their services.